SHIPPING POLICY

Last updated: August 9, 2026

Thank you for shopping with Lonavis.

This Shipping Policy explains how orders placed through lonavis.com are processed and delivered.

Lonavis is operated by Aaron's Shoppe LLC.

Order Processing

Orders are normally processed within:

1–3 business days

Orders placed on weekends or public holidays may begin processing on the next business day.

During periods of unusually high demand, promotions, holidays, or other circumstances outside our reasonable control, processing may take longer.

Shipping to Poland

We ship Lonavis products to customers throughout Poland.

Estimated delivery after dispatch:

 5–12 business days

Delivery estimates are estimates and are not guaranteed unless expressly stated otherwise during checkout.

Shipping to Other European Countries

Estimated delivery:

 5–12 business days

Available destinations and shipping options are displayed during checkout.

Other International Orders

Where international shipping is available, estimated delivery times will be displayed or communicated during the checkout process.

Shipping Costs

Applicable shipping charges are displayed during checkout before you complete your purchase.

Where we offer free shipping or promotional shipping rates, the relevant conditions will be displayed on our website or during checkout.

Order Tracking

When tracking is available, you will receive a shipping confirmation containing your tracking information after your order has been dispatched.

Please allow some time for the carrier's tracking system to update after receiving the tracking number.

Delivery Delays

Delivery estimates can occasionally be affected by circumstances outside our reasonable control, including:

• Carrier delays
• Severe weather
• Public holidays
• Customs procedures
• High-volume periods
• Incorrect or incomplete delivery information

If your order appears to be significantly delayed, contact us at:

support@lonavis.com

We will assist you in checking the shipment status.

Incorrect Shipping Address

Customers are responsible for providing accurate and complete delivery information.

If you notice an error in your shipping address, contact us immediately at support@lonavis.com.

We will try to update the address before dispatch, but we cannot guarantee that changes will be possible once an order has entered fulfillment or has been shipped.

Lost Packages

If tracking indicates an unusual delay or you believe your package may have been lost, contact:

support@lonavis.com

We will investigate the shipment with the relevant fulfillment or delivery provider and provide an appropriate resolution where required.

Damaged Packages

If your package arrives damaged, please take photographs of both the packaging and the product and contact us at support@lonavis.com.

Taxes, Duties and Import Charges

Any taxes, duties, or other charges collected directly by us will be displayed during checkout where applicable.

Additional requirements may vary depending on the delivery destination and fulfillment route.

Nothing in this Shipping Policy limits rights granted to consumers under mandatory applicable law.

Contact

Lonavis
Aaron's Shoppe LLC
209 E Palmetto St
Davenport, FL 33837
United States

Email: support@lonavis.com
Phone: +1 539 842 1729